Visitor Guide

Saint Mary’s Hospital is a Catholic, not-for-profit, acute care, community teaching hospital that has served Greater Waterbury since 1909. In 2016, Saint Mary’s Hospital became part of Trinity Health Of New England, an integrated health care delivery system that is a member of Trinity Health, Livonia, Michigan, one of the largest multi-institutional Catholic health care delivery systems in the nation serving communities in 22 states. Licensed for 347 beds, Saint Mary’s is designated as a Level II Trauma Center, offers award-winning cardiac and stroke care and provides the region’s only pediatric emergency care services. As the leading provider of surgical services in Greater Waterbury, Saint Mary’s was the first to introduce the daVinci® Robotic Surgery System. The hospital’s satellites and affiliates extend from Waterbury to Wolcott, Cheshire, Naugatuck, Southbury, Prospect and Watertown.

Up-to-Date Visitor Policy

Hospital Amenities

Parking

• Free parking is available in our visitor parking lot located on Franklin Street and the visitor parking garage on Cole Street.
• Free valet parking is available on Franklin Street at the main entrance.

Dining Options

• Healing Grounds
  • Open café conveniently located in the main lobby.
  • Menu includes hot and cold coffee drinks, tea, smoothies, yogurt parfaits and fresh baked goods.
  • Monday - Friday: 7:00 a.m. – 2:00 p.m.
• Saint Mary’s Cafeteria
  • Located on the basement floor of the O’Brien building.
  • Menu includes prepared salads, grilled items, “Grab and Go” sandwiches & salads, hot soups, pizza, an assortment of snacks & desserts, cold drinks, hot coffee, and tea.
  • Open 5 days a week, Monday – Friday: 6:30 a.m. - 7:00 p.m.
  • Holidays, the Cafeteria is closed from 1:30 p.m. – 4:30 p.m.
• SUBWAY® Restaurant
  • Located on the basement floor of the O’Brien building.
  • Menu includes sandwiches, wraps, salads, hot soups, and cookies.
  • Monday - Friday: 8:00 a.m. - 9:00 p.m.
  • Weekends: 10:00 a.m. - 8:00 p.m.
• Vending Machines
  • Vending machines with snacks and beverages can be accessed around the clock.
  • Located on the basement level and throughout the hospital for your convenience.

Spiritual Care Services

Saint Mary’s Chapel welcomes all who seek a peaceful, quiet space for prayer or reflection. The beautiful chapel is adjacent to the hospital’s main lobby and is open daily. Mass times are as follows: 

• Daily Mass at 11:45 a.m. (Except for Saturday)
• Saturday Vigil Mass at 4 PM
• Mass is televised daily to patient rooms on Channel 69
• Comforting meditation music and scripture readings are also available to patients on Channel 69

Our Spiritual Care team cares for each patient as a whole person; body, mind and spirit. Our interfaith team cares for patients of all religious traditions or no tradition at all. They are here to help you in whatever way they can. 

Congregational leaders of churches, synagogues, mosques and temples are encouraged to visit their congregants. If you would like a member of our Pastoral Care team to contact your clergy person, please ask!

Throughout your hospital stay members of the Spiritual Care team will always be available to offer the following compassionate services:

• Presence, Affirmation
• Listen to Hopes and Fears
• Advocate for Needs
• Support Collaborative Communication
• Spirituality Exploration
• Faith-based Care (prayers, rituals)
• Catholic Sacramental Care (Communion, Confession, Sacrament of the Sick/Anointing)
• Transitional Support (medical change, personal life challenge, end-of-life care)
• Grief Assessment and Support
• Continued Spiritual Care Needs Assessment and Plan

Chaplains of Spiritual Care are members of your interdisciplinary care team.  During your hospital admission you should anticipate a visit from one of our chaplains.  At any time, you can ask one of the medical caregivers for chaplain support and they will contact spiritual care.  Chaplains provide support to both patients and their families.

Members of the Pastoral Care team are available 24 hours a day, 7 days a week. Ask your nurse or contact the Pastoral Care Department at (203) 709-3088.