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Mercy Medical Center Earns An 'A' Hospital Safety Grade from The Leapfrog Group

November 7, 2023

Categories: Main

SPRINGFIELD, MA. – Once again, Mercy Medical Center has earned an “A” Hospital Safety Grade from The Leapfrog Group, a national nonprofit watchdog that sets standards for excellence in patient care. Leapfrog assigns an “A,” “B,” “C,” “D” or “F” grade to general hospitals across the country based on over 30 national performance measures reflecting errors, accidents, injuries and infections, as well as the systems hospitals have in place to prevent harm. This is Mercy’s second consecutive “A” safety grade from Leapfrog and the hospital’s sixth “A” in the last seven “marking periods.”

“This remarkable achievement is the direct result of a team effort throughout Mercy Medical Center, where our outstanding clinical providers and dedicated support staff work together to provide safe, high-quality care in every patient encounter,” said Robert Roose, M.D., M.P.H., President, Mercy Medical Center and Johnson Memorial Hospital.

“Earning an ‘A’ Grade means Mercy Medical Center made a true commitment to put patients first,” said Leah Binder, president and CEO of The Leapfrog Group. “We congratulate the leadership, Board, clinicians, staff and volunteers that all had a role to play in this achievement.”

The Leapfrog Hospital Safety Grade is the only hospital ratings program exclusively based on hospital prevention of medical errors, infections and injuries that kill more than 500 patients a day nationally. The Leapfrog Hospital Safety Grade is peer-reviewed, fully transparent and free to the public. Grades are updated twice annually in the fall and spring.