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Jackson Chen, DO

Family Medicine, Neuromusculoskeletal Medicine/Osteopathic Manipulative Medicine (OMM)

Provider Ratings

4.9 out of 5 (390 ratings)

Speaks

Languages

Cantonese

Provider Groups

  • Trinity Health Of New England Medical Group

  • Trinity Health Of New England Care Alliance

Primary Contact

860-627-0224
Online Scheduling
Appointments (New Patients Welcome)
Online Scheduling
Provider Groups

  • Trinity Health Of New England Medical Group

  • Trinity Health Of New England Care Alliance

Primary Contact
860-627-0224
Print Share

Services & Specialties

Areas of Specialization

  • Family Medicine
  • Neuromusculoskeletal Medicine/Osteopathic Manipulative Medicine (OMM)

Clinical Interests

Conditions Treated

  • Osteopathic Medicine
  • Neuromusculoskeletal Medicine

Locations & Contact

Primary Location

Trinity Health Of New England Medical Group - Primary Care Windsor Locks

2 Concorde Way
Bldg 2
Windsor Locks , CT 06096

View hours
Monday
8:00am - 5:00pm
Tuesday
8:00am - 5:00pm
Wednesday
8:00am - 5:00pm
Thursday
8:00am - 5:00pm
Friday
8:00am - 5:00pm
Trinity Health Of New England Medical Group - Primary Care Windsor Locks
860-627-0224 View Details

Trinity Health Of New England Medical Group - Primary Care Enfield

140 Hazard Ave
Ste 105
Enfield , CT 06082

View hours
Monday
8:00am - 5:00pm
Tuesday
8:00am - 5:00pm
Wednesday
8:00am - 5:00pm
Thursday
8:00am - 5:00pm
Friday
8:00am - 5:00pm
Trinity Health Of New England Medical Group - Primary Care Enfield
860-714-9733 View Details

Trinity Health Of New England Medical Group - Glastonbury

27 Sycamore St
Ste 300
Glastonbury , CT 06033

View hours
Monday
8:00am - 4:30pm
Tuesday
8:00am - 4:30pm
Wednesday
8:00am - 4:30pm
Thursday
8:00am - 4:30pm
Friday
8:00am - 4:30pm
860-714-9701 View Details

About

Dr. Jackson Chen is a double board-certified osteopathic physician in Family Medicine and Osteopathic Manipulative/ Neuromusculoskeletal Medicine. He went to medical school in Long Island, New York at New York Institute of Technology College of Osteopathic Medicine. He completed his Family Medicine Residency with Eastern Connecticut Health Network at Manchester Memorial Hospital. Dr. Jackson Chen also completed his fellowship pursuing Osteopathic Manipulative Treatment/ Neuromusculoskeletal Medicine at Manchester Memorial Hospital.

Osteopathic Manipulative/Neuromusculoskeletal Medicine entails muscle and bone manipulation with hands on techniques to promote and to activate the body’s inherent healing capabilities. Dr. Chen pursued this extra specialty to reduce the need to treat chronic pain with medication and promote a holistic approach to reduce pain with hands-on techniques. Dr. Chen has successfully treated headaches, neck pain, back pain, sciatica, frozen shoulders, chronic abdominal pain and countless other pathologies with the utilization of OMT.

View Dr. Chen's Podcast, "OMT: Treating Pain Without Medication"

Additional Resources

Education & Certifications

Education

Education:
New York Institute of Technology College of Osteopathic Medicine (2018)

Residency:
Manchester Memorial Hospital (2021)

Residency:
Manchester Memorial Hospital (2022)

Fellowship:
Manchester Memorial Hospital (2022)

Board Certifications

Osteopathic Manipulative Medicine, Osteopathic Manipulative Medicine, American Osteopathic Board of Neuromusculoskeletal Medicine Subsp (2022)

Family Medicine, Family Medicine, American Osteopathic Board of (2021)

Provider Groups

Trinity Health Of New England Medical Group

Trinity Health Of New England Care Alliance

Provider Ratings

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy. Learn More >

4.9 out of 5

(390 ratings)

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

118 Reviews

03/25/2025

Dr Chen is wonderful

03/24/2025

Very good

03/21/2025

There was no waiting time . Everyone in the care team was ready.

03/13/2025

a kind, compassionate person

03/11/2025

I have no complaints, I was very impressed with DR.Chen

03/07/2025

Comfortable

03/07/2025

Thanks

03/07/2025

Overall Dr Chen is a fantastic Dr and an honest human being.

03/04/2025

Never worry about not having questions answered about things I’m concerned about

03/04/2025

Great place. Great help

03/03/2025

Dr Chen is a good doctor ie knowledgeable,and caring!

02/28/2025

I switched to him based on the reputations and his professionalism I heard from my friend.

02/21/2025

Was very satisfied with Dr Chen. Very professional! 😊

02/19/2025

Caring, and knowledgeable

02/12/2025

I would highly recommend Dr.Chen to anyone looking for a Doctor. He definitely listens to all your concerns and gives you a sense of relief by the end of your visit. Thank you Dr Chen for all that you do

02/11/2025

I really liked how he listened and explained things.

02/10/2025

Fr. Chen took the time to reassure me of care as needed.

02/10/2025

He really cares about the patient. Sympathetic and even sat with me. He let me express my fears and brought my best friend in from the waiting room. I was in a terrible auto accident, he allowed me to vent. I had not let it out since the accident. I suffer from a mental illness, he knew that. Very understanding man.

02/10/2025

I wish Dr Chen the best and to continue to give excellent care and guidance as he has been doing.

02/03/2025

Dr Chen is kind, caring, listens, friendly, accurate and very professional. We travel from Vernon, CT because we fully trust Dr Chen and his Staff.

01/28/2025

I am very pleased with the entire staff

01/24/2025

Really excellent provider. I’ve only seen him a few times, and I was worried about finding a good doc after Joanne retired, but he has been better than I could have ever expected. I trust him, and get the feeling he genuinely cares about my well being.

01/22/2025

He is an excellent provider.

01/20/2025

Responded quickly to make an appointment for me.

01/14/2025

Thank you for treating me like my concerns were valid

01/14/2025

Appreciate call when couldn’t fit me in to be seen.

01/09/2025

Dr. Chen is very kind and helpful, my son (patient) is very pleased with him and feels very comfortable with him.

01/08/2025

Excellent visit for a physical. Dr. Chen reviewed my bloodwork with me patiently and thoughtfully. He asked questions about my well-being to be able to provide, helpful, actionable advice. Terrific experience.

01/07/2025

Dr. Chen listens to me and always answers my questions about health matters

01/02/2025

he's a good doc

12/31/2024

Dr Chen and Nurse JeriAnn are caring, kind, considerate, compassionate, accurate and very professional. They are a dependable medical team.

12/27/2024

He made it easy to get my medical needs met

12/24/2024

Dr. Chen is great. knowledgeable and able to explain everything to me.

12/20/2024

Always very professional, knowledgeable, & attentive.

12/19/2024

Dr Chen was absolutely wonderful in answering all my questions honestly

12/18/2024

I wish the girl that was with him would still be there she was fantastic with people

12/18/2024

Very good office to attend

12/17/2024

Dr. Chen is one of the best PCPs I have had. It would be a shame if Trinity and Aetna don't come to an agreement and I have to find a new PCP.

12/17/2024

Was pleased that just before I exited the exam room, Dr. Chen verified one more time that I didn’t have any questions.

12/16/2024

Dr. Chen listens and explains options. Always strives to do what will make the patient's life better. Couldn't be happier with him.

12/16/2024

Outstanding provider who shows concern for my well being.

12/16/2024

The best care I have ever experienced!

12/10/2024

Dr.Chen made me feel very comfortable

12/09/2024

I am very comfortable to visiting him

12/09/2024

answered all my questions and explained everything to me he's very good

11/29/2024

Very thorough

11/26/2024

Dr Chen explained the condition , reasons for treatment, etc with easily understandable explanation

11/21/2024

Dr Chen always listens and offers potential solutions. I trust him!

11/19/2024

Thorough exam

11/18/2024

He is an exceptional physician whose true goal is the best quality of life for all of his patients.

11/12/2024

Listens to concerns, doesnt rush you

11/08/2024

Smart , don’t push drugs on you and listen.

11/07/2024

Dr. Chen encourages the patient to be a part of the discussion.

10/25/2024

I appreciate that Dr. Chen went the extra mile to try to accommodate my needs

10/24/2024

Appointment was on time. Everyone was very helpful and kind.

10/21/2024

Not at this time.

10/16/2024

Very pleasant explained everything to us sometimes twice so we were clear especially when it came to our comfort and meds.

10/15/2024

Dr. Chen seemed more oncern about my living alone, driving etc than the fact my weight remains stable & my cholesterol levels are in the favorable range

10/15/2024

Dr Chen

10/09/2024

Dr. Chen listens & provides options & treatment to help make my life better.

10/08/2024

Always helpful

10/01/2024

I highly recommend dr Chen

10/01/2024

He was very thorough

10/01/2024

Thank you!!!

09/27/2024

Dr. Chen is excellent, takes the time to explain options and reasons for choosing the treatment path.

09/25/2024

I feel very lucky to have Dr. Chen as my primary care physician.

09/25/2024

Look forward to building a relationship with with Dr. Chin.

09/25/2024

Dr. Chen is an impressive practioner.

09/24/2024

This provider is awesome! Their kind, knowledgeable , thorough, compassionate and awesome !

09/20/2024

Never thought Dr. Cagna could be replaced but I must say I feel really grateful you found Dr. Chen to replace him

09/19/2024

He actually took the time examining my hip. My other doc never did and brushed it off. Hes not my doc anymore.

09/16/2024

He does a great job and is very Knowledgable.

09/13/2024

Dr. Chen was very knowledgeable, did not act as if my questions were dumb, and treated me in a very professional manner.

09/13/2024

kind and compassionate

09/10/2024

Very well-run office. Seems like everyone works as a team

09/10/2024

I feel very welcome

09/06/2024

Dr Chen listens & cares

09/04/2024

Thank you for your help!

08/29/2024

I find Dr Chen to be very knowledgeable

08/28/2024

NICE! Sometimes I can't say very good, that would be perfect, no one is perfect

08/21/2024

100% satisfied & confident in the care I receive.

08/20/2024

Dr. Chen is very kind and very understanding.

08/19/2024

Very good

08/16/2024

Dr. Chen has shown to be a wonderful doctor big difference from previous physician.

08/16/2024

Not now sick in bed with a bad cold.

08/07/2024

Dr.Chen is an excellent Doctor.

07/22/2024

Dr. Chen answered my questions and made sure I understod the information he gavd me.

07/16/2024

Dr. Chen is very knowledgeable

07/12/2024

Everything was very good.

07/09/2024

it's pleasure to have him as my doctor.

07/09/2024

Worked with me to get the necessary MRI when spec

07/02/2024

The only problem I have had is getting appointments when needed that are not wellness visit.

07/01/2024

My first visit with this provider and he was very helpful and nice.

07/01/2024

Neither my wife not I felt rushed.

06/28/2024

Helpful care

06/28/2024

Great Dr. I highly recommend him !

06/21/2024

Dr. Chen made me feel like everything was going to be ok.

06/20/2024

Dr. Chen earned my trust in a very short period of time

06/12/2024

He's a good listener and puts me at ease.

06/12/2024

Extremely attentive and has the perfect approach dealing with a senior

06/10/2024

Listened to my concerns

06/06/2024

I can't say enough good things about Dr. Chen. I really do feel like he listens and is also very patient with my questions and concerns.

06/06/2024

I already told you…. Tks!

06/04/2024

A very busy practice but still manages to answer my questions and concerns.

06/04/2024

Very pleased

05/28/2024

Thank you Dr Chen!

05/23/2024

he's concerned and cares about my problems, and explains how to fix them.

05/22/2024

Dr.Chin is thoughtful, kind and listens to your needs. I'm so happy with him and the people that work there. Everyone is thoughtful and eager to help you out

05/21/2024

See first comment of Dr & Staff.

05/20/2024

Dr. Chen is extremely professional, friendly and caring

05/13/2024

Online notes post visit must be just a template. Persistent sore throat was one of my complaints, discussion of weak bladder progression was not addressed…this visit was intending to be focused on the “osteopathic” attributes of Dr. chen

05/07/2024

Level of care

05/03/2024

Everything was very good. I was very happy.

05/02/2024

Nice experience. Didn’t have to wait long to see the doctor.

04/30/2024

A great listener, a very talented, knowledgeable and bright guy. I was very impressed and fortunate to have the opportunity to utilize his talents.

04/30/2024

Please see first comments.

04/29/2024

We have slowly learned that Dr. Chen is very helpful and trustworthy.

04/26/2024

I suspect he's new but he comes across very knowledable
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