Mercy Medical Center Nationally Recognized with an A for the Spring 2021 Leapfrog Hospital Safety Grade

Springfield, MA. (April 29, 2021) – Mercy Medical Center received an 'A' grade in the spring 2021 Leapfrog Hospital Safety Grade, a national distinction recognizing Mercy's achievements in protecting patients from errors, injuries, accidents, and infections. The Leapfrog Group is an independent national watchdog organization committed to health care quality and safety. The Leapfrog Hospital Safety Grade assigns an “A,” “B,” “C,” “D,” or “F” grade to all general hospitals across the country and is updated every six months. It is the only hospital ratings program based exclusively on hospitals’ prevention of medical errors and other harms to patients in their care. This is the second consecutive "A" grade Mercy Medical has attained after posting an "A" in Leapfrog's ratings for Fall 2020.

“This remarkable accomplishment not only underscores Mercy Medical Center's commitment to the consistent delivery of safe, high quality care, it also reflects the hard work and dedication of our colleagues at every level of the hospital. I am deeply grateful to all affiliated and employed primary care providers and specialists, all hospital-based providers and all members of the support staff for their combined efforts that have allowed us to achieve this important national recognition from Leapfrog," said Deborah Bitsoli, MBA, CPA, President, Mercy Medical Center and its affiliates.

“Back-to-back 'A' ratings from Leapfrog provide tangible evidence that our clinical providers and members of our care team embrace Mercy's Culture of High Reliability and Safety and welcome the opportunity for ongoing improvement in care delivery," said Robert Roose, MD, MPH, FASAM, Chief Medical Officer, Mercy Medical Center and its affiliates. "Led by our Quality Department, this commitment to excellence prevents harm and fosters a healing, safe environment for all."

“An ‘A’ safety grade is an elite designation that your community should be proud of,” said Leah Binder, president and CEO of The Leapfrog Group. “The past year has been extraordinarily difficult for hospitals, but Mercy Medical Center shows us it is possible to keep a laser focus on patients and their safety, no matter what it takes.”

Developed under the guidance of a national Expert Panel, the Leapfrog Hospital Safety Grade uses up to 27 measures of publicly available hospital safety data to assign grades to more than 2,700 U.S. acute-care hospitals twice per year. The Hospital Safety Grade’s methodology is peer-reviewed and fully transparent, and the results are free to the public.

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Mercy Medical Center was awarded an "A" grade today when Leapfrog updated grades for spring 2021. To see Mercy's full grade details and access patient tips for staying safe in the hospital, visit hospitalsafetygrade.org and follow The Leapfrog Group on Twitter and Facebook.

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About Mercy Medical Center

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. In 2015, Mercy Medical Center became part of Trinity Health Of New England, an integrated health care delivery system that is a member of Trinity Health, Livonia, Michigan, one of the largest multi-institutional Catholic health care delivery systems in the nation serving communities in 22 states. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center; and Brightside for Families and Children, an outpatient service offering counseling and family support programs. Visit us at TrinityHealthOfNE.org for more information and follow us on Facebook at www.facebook.com/MercyMedicalMA and on Instagram at www.instagram.com/mercymedicalma.

About The Leapfrog Group

Founded in 2000 by large employers and other purchasers, The Leapfrog Group is a national nonprofit organization driving a movement for giant leaps forward in the quality and safety of American health care. The flagship Leapfrog Hospital Survey and new Leapfrog Ambulatory Surgery Center (ASC) Survey collect and transparently report hospital and ASC performance, empowering purchasers to find the highest-value care and giving consumers the lifesaving information they need to make informed decisions. The Leapfrog Hospital Safety Grade, Leapfrog’s other main initiative, assigns letter grades to hospitals based on their record of patient safety, helping consumers protect themselves and their families from errors, injuries, accidents, and infections.