What You Can Do

Never delay care. You will always have in-network access to our emergency department. Regardless of your network status with Cigna, you should always visit the emergency department if you experience a medical emergency.

Apply for continuity of care immediately. Certain patients, including those who are pregnant or undergoing active treatment for a chronic condition, may qualify for extended in-network access through Cigna’s continuity of care program. If you think you may qualify, call the number on the back of your Cigna insurance card.

If you receive insurance through your employer, ask about alternative health plan options that include Trinity Health Of New England. Your employer may be able to provide you with secondary health plan coverage that includes access to your trusted provider.

Urge Cigna to put patients first. Call the number on the back of your insurance card and urge them to maintain your in-network access to Trinity Health Of New England so the high-quality care you rely on—whether it’s for emergencies or regular treatment and exams—isn’t jeopardized because your insurance company chooses to protect its bottom line first.