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For Members


Grandfather with grandson

Trinity Health Plan Of New England is no longer offering Medicare Advantage plans as of Jan. 1, 2025. This means your coverage through Trinity Health Plan Of New England ended December 31, 2024. Please read this notice for full details. 

The below member materials will continue to be available on this website through March 31, 2025, to support you through this transition. 

Plan Documents 

This includes your Evidence of Coverage, Formulary and other documents 

Access plan documents

Member Forms

Find PDF copies of commonly used forms.

Download a Form

Member Portal 

You are still able to access your member portal account to view claims information. 

Log-in to your portal account

Appeals and Grievances

Information on how to contact the plan regarding an appeal or to file a grievance. 

File an appeal or grievance


Have questions?

Call Member Services at 1-800-240-3851 (TTY: 711). Our team is available from 8 a.m. to 8 p.m., seven days a week.

Last updated: 01/2025