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For Providers


Provider holding patient's hand

Trinity Health Plan Of New England is no longer offering Medicare Advantage plans as of Jan. 1, 2025. This means your patients' coverage through Trinity Health Plan Of New England ended December 31, 2024.

The below provider materials will continue to be available on this website through March 31, 2025, to support you through this transition.

Provider Administrative Manual 

Everything you need to know about being a Trinity Health Plan Of New England provider.

View the Provider Manual

Provider Portal 

You are still able to access your provider portal account to view claims information. 

Log-in to your portal account

Provider Forms

Find PDF copies of commonly used forms.

Download a Form

Provider Communication

An archive of previous issues of the Provider Update newsletter.

Read the newsletter

Member Plan Information 

Copies of members' Evidence of Coverage, Formulary and other documents have been preserved here.

Access member documents


Have questions? 

Call Provider Services at 1-800-991-9907 (TTY: 711). Our team is available from 8 a.m. to 5 p.m. (Eastern time), Monday through Friday to assist you. 

Please note that our call center is closed from 12 to 1 p.m. for lunch.

Last updated: 01/2025