Kaylee Roman Named Medical Group Colleague of the Month

Kaylee Roman, Business Service Representative in Hartford, was selected as the Trinity Health Of New England Medical Group Colleague of the Month for February.

Kaylee was recognized by her manager for being, “a phenomenal asset to not only my team, but our patients and community, and consistently lives the values of Reverence, Commitment to Those Experiencing Poverty, Safety, Justice, Stewardship, and Integrity.” Kaylee’s manager detailed a recent situation in which Kaylee went above and beyond to comfort a patient who was upset, bringing the patient tissues and offering up a shoulder to cry on. “Kaylee offered some very kind, loving words to the patient who clearly need someone in that moment.” 

As the newest and youngest member of the department, Kaylee focuses on the patients she serves and shows that sometimes the work isn’t just about the appointment piece of patient care, sometimes, it’s just someone to be there. 

Congratulations, Kaylee!