Congratulations to the August 2023 Colleague of the Month, Carmelina Calabrese. As the Patient Relations Specialist at Saint Mary’s Hospital, Carmelina is being recognized for consistently modeling our Mission and Core Values.
According to the nomination submission, “Carmelina is dedicated and hardworking, focused on continuously learning and developing best practices to manage patient feedback efficiently and effectively. She brings positivity, high energy, and a personal touch.” The submission goes on to say, “Carmelina goes to every complaint with an open mind, compassion, empathy and a sense of humor when the case is difficult.”
In addition to her work with patients, Carmelina easily develops relationships with colleagues and visitors. Congratulations, Carmelina!