Colleagues at Mercy Medical Center have selected Michelle Watson, Facilities Regulatory Compliance and Operations Coordinator, as the hospital’s Colleague of the Month for August.
A 22-year member of the Mercy team, Michelle is known for her communication skills, positive attitude, and “ability to get things done.” In one nomination form, a colleague recounted Michelle’s efforts when the department’s air conditioning unit stopped working properly and the office became abnormally warm. “Michelle kept me informed about the repairs and that allowed me to share real time updates with my coworkers.” As a result of Michelle’s communication about the issue, “the office ‘grumbles’ quickly turned into words of appreciation and gratitude,” wrote the colleague, who also appreciated Michelle’s follow-up phone call at the end of the day to ensure the problem was resolved.