Charge nurses and nurse educators in the Saint Francis Hospital Emergency Department put together an easy-reference “cheat sheet” board of important reminders and troubleshooting tips to support the department through the first days of TogetherCare go-live. 

Shannon Callery, RN (right) and Ashley Wiknik, MSN, RN (left) with the Emergency Department’s TogetherCare tips and tricks board.

The dry erase board, located near the check-in desk, included a new patient bracelet, tips on process changes, orders, nursing documentation, and more. The board helps colleagues in the department get used to new workflows and patient care documentation. Team members, including nurse managers, bedside nurses, and techs, updated the board in real time as new processes and workflows became more familiar.

“We started with a few items and have added to it as things have popped up,” said Ashley Wiknik, MSN, RN, Nursing Professional Development Specialist. “We review at each unit safety huddle and have added or removed things as we go. We are all learning new things with functionalities and notifications, and sharing those here has been helpful!”