What You Can Do

Call Cigna. Urge Cigna to engage in good faith negotiations with us so you can continue to have affordable access to the hospitals and providers you trust and rely on. As a Cigna member, you can contact Cigna directly via the number on the back of your health insurance card.

If you get your insurance through your employer: Ask your HR or benefits manager about alternate or secondary coverage options that will protect your in-network access to Mercy Medical Center, its facilities, and providers for the full 2024 benefit year.

If you purchase your own insurance from the Health Insurance Exchange: To ensure you have in-network access to Mercy Medical Center for the full 2024 benefit year, you can select a new plan during the ongoing Open Enrollment period, which runs through December 7. If you previously chose your plan through a broker, ask them about switching to a coverage option that will allow you to maintain in-network access to Mercy Medical Center.